Reimbursement Policy

For reimbursement of a destroyed ship, please contact CEO Archer en Tilavine via EVEmail. All reimbursements and their amounts are given at Archer’s sole discretion. In general:

  • Reimbursements will be given whenever no major breach of protocol exists in how the ship was used
    • If in fleet, you were following the orders of your Commander
    • You did not fly anything you could not afford to lose
    • You did not autopilot or engage in an activity while AFK (such as AFK mining)
    • You used a corporation-approved fit, or a fit deemed to be ‘good’ by a Fittingmaster
    • You and/or your fleet (“You”) as a whole were vigilant with regards to situational awareness
      • You monitored Local chat
      • You noted the presence of potential spies (ie. snooping players of a neutral corporation)
      • You constantly spammed D-scan and attempted to retreat when combat probes or warping ships were detected
  • Reimbursements may be reduced or waived depending on the number, frequency, repetition, and severity of protocol breaches
  • Reimbursements will only cover the cost associated with a baseline fit’s modules, not the costs of upgraded modules
  • Reimbursement for insurance premium will be given with proof of insurance (issue and payment)
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